Cancellation policy
At Dushi Guides, we work with carefully selected local tour operators. While most activities follow our standard cancellation policy, some operators have their own cancellation terms. The applicable cancellation policy is always displayed on the activity page before booking.
All West Beach Hopping
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
All West Beach Hopping Jeep Trip
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Animal Encounters
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Full payment is collected up front — there is no separate remaining-balance deadline for this tour.
Best Of West Beaches
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Clearboat Fully transparent
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance on the day of the tour (cash or card with the operator).
- If the remaining balance is not paid before departure, the booking is cancelled automatically. The deposit is non-refundable.
Clearboat Sunset Cruise
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance on the day of the tour (cash or card with the operator).
- If the remaining balance is not paid before departure, the booking is cancelled automatically. The deposit is non-refundable.
Curaçao Sea Aquarium Entrance
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Full payment is collected up front — there is no separate remaining-balance deadline for this tour.
Discover Willemstad & Local Lunch
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Dolphin Encounter
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Full payment is collected up front — there is no separate remaining-balance deadline for this tour.
Dolphin Snorkel
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Full payment is collected up front — there is no separate remaining-balance deadline for this tour.
Dolphin Swim
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Full payment is collected up front — there is no separate remaining-balance deadline for this tour.
East Buggy Tour
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
East Curaçao Highlights Tour
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Hofi Mango Guided Tour
Cancellation
- Cancellation is not possible
Final payment deadline
- Pay the remaining balance via the payment link at least 48 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Hofi Mango Guided Tour & Breakfast
Cancellation
- Cancellation is not possible
Final payment deadline
- Pay the remaining balance via the payment link at least 48 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Hofi Mango Park Entrance
Cancellation
- Cancellation is not possible
Final payment deadline
- Pay the remaining balance via the payment link at least 48 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Hofi Mango Zipline Adventure
Cancellation
- Cancellation is not possible
Final payment deadline
- Pay the remaining balance via the payment link at least 48 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Jet Ski Tour Piscadera Bay
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Jet Ski Tour Spanish Water
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Klein Curaçao By Catamaran
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Klein Curaçao By Powerboat
Cancellation
- Free cancellation up to 72 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 48 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Klein Curaçao Catamaran All-Inclusive
Cancellation
- Free cancellation up to 48 hours ahead
Final payment deadline
- Full payment is collected up front — there is no separate remaining-balance deadline for this tour.
Klein Curaçao Catamaran Incl. Open Bar
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Klein Curaçao Sunset Catamaran
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Ocean Lens
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Full payment is collected up front — there is no separate remaining-balance deadline for this tour.
Private 28ft Fishing Charter
Cancellation
- Private charter cancellation
- With 15 days notice or more: a full refund will be honored, or you may change the date of the trip at no additional cost.
- With more than 7 days notice: a 50% refund will be honored, or you may change the date with a rebooking fee of 30%.
- With less than 7 days notice: unfortunately we cannot offer a refund. If possible, we will change the date with a rebooking fee of 30%.
- No show = no refund.
Final payment deadline
- Full payment is due via the payment link within 1 week after booking.
- If payment has not come through within 1 week, we may have to release the reservation.
Private 28ft Spanish Water
Cancellation
- Private charter cancellation
- With 15 days notice or more: a full refund will be honored, or you may change the date of the trip at no additional cost.
- With more than 7 days notice: a 50% refund will be honored, or you may change the date with a rebooking fee of 30%.
- With less than 7 days notice: unfortunately we cannot offer a refund. If possible, we will change the date with a rebooking fee of 30%.
- No show = no refund.
Final payment deadline
- Full payment is due via the payment link within 1 week after booking.
- If payment has not come through within 1 week, we may have to release the reservation.
Private 38ft Fishing Charter
Cancellation
- Private charter cancellation
- With 15 days notice or more: a full refund will be honored, or you may change the date of the trip at no additional cost.
- With more than 7 days notice: a 50% refund will be honored, or you may change the date with a rebooking fee of 30%.
- With less than 7 days notice: unfortunately we cannot offer a refund. If possible, we will change the date with a rebooking fee of 30%.
- No show = no refund.
Final payment deadline
- Full payment is due via the payment link within 1 week after booking.
- If payment has not come through within 1 week, we may have to release the reservation.
Private 38ft Klein Curaçao Day Trip
Cancellation
- Private charter cancellation
- With 15 days notice or more: a full refund will be honored, or you may change the date of the trip at no additional cost.
- With more than 7 days notice: a 50% refund will be honored, or you may change the date with a rebooking fee of 30%.
- With less than 7 days notice: unfortunately we cannot offer a refund. If possible, we will change the date with a rebooking fee of 30%.
- No show = no refund.
Final payment deadline
- Full payment is due via the payment link within 1 week after booking.
- If payment has not come through within 1 week, we may have to release the reservation.
Private 38ft Spanish Water
Cancellation
- Private charter cancellation
- With 15 days notice or more: a full refund will be honored, or you may change the date of the trip at no additional cost.
- With more than 7 days notice: a 50% refund will be honored, or you may change the date with a rebooking fee of 30%.
- With less than 7 days notice: unfortunately we cannot offer a refund. If possible, we will change the date with a rebooking fee of 30%.
- No show = no refund.
Final payment deadline
- Full payment is due via the payment link within 1 week after booking.
- If payment has not come through within 1 week, we may have to release the reservation.
Private 38ft West Coast Day Trip
Cancellation
- Private charter cancellation
- With 15 days notice or more: a full refund will be honored, or you may change the date of the trip at no additional cost.
- With more than 7 days notice: a 50% refund will be honored, or you may change the date with a rebooking fee of 30%.
- With less than 7 days notice: unfortunately we cannot offer a refund. If possible, we will change the date with a rebooking fee of 30%.
- No show = no refund.
Final payment deadline
- Full payment is due via the payment link within 1 week after booking.
- If payment has not come through within 1 week, we may have to release the reservation.
Punda Vibes City Tour
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Punda Vibes: Sip, Ride, Repeat
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Snorkel Cruise
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Snorkel Safari Full Day
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Snorkel Tour By Catamaran
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Sunset Cruise
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Sunset Cruise Catamaran All-Inclusive
Cancellation
- Free cancellation up to 48 hours ahead
Final payment deadline
- Full payment is collected up front — there is no separate remaining-balance deadline for this tour.
Sunset Sail
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Tugboat & Spanish Water By Powerboat
Cancellation
- Free cancellation up to 72 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 48 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
West Buggy Tour
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
West Coast By Powerboat
Cancellation
- Free cancellation up to 72 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 48 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
West Coast: Beaches, BBQ & Blue Room
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.
Wonders Of Curaçao
Cancellation
- Free cancellation up to 24 hours ahead
Final payment deadline
- Pay the remaining balance via the payment link at least 24 hours before departure.
- Failure to pay before this deadline results in automatic cancellation. The deposit is non-refundable.